October 15, 2002
It was a matter of time...
You remember what happened to my window last month? Or was it two months ago? Can't remember. Whatever. It happened this afternoon to the driver?s side. I noticed it was getting a little sluggish crawling up, and then POP!! The window comes crashing down, again. Well not really again because it happened on the other side. At least I was at home when it happened. I was at Costco earlier, and that would not have been pretty.
So I call Boardwalk VW only to talk to people who wanted to appease me. The service guy kept trying to calm me down with, "Yes sir, I'm sorry, sir." I don't want to hear a fucking apology. I just want the damned thing fixed!! And then the parts guy, who could barely speak English, told me another two weeks "because of back order."
So then I call McNevin VW in Berkeley, and I speak to the very nice parts lady there. She tells me the whole scoop: Apparently VWs all around the US are having the same trouble with the window regulator kit. VW knows about it, and they?re doing the best they can, propping up the window from inside the door until the parts come in. She said, "So if you see people handing their toll through the sunroof, you'll understand why." She was very nice about the whole thing, and if I came across pissed off, I was, but she managed to calm me down. It doesn't take much really, just an explanation. I don?t want to be appeased. Please don't even try. It will make things so much worse...for you. Ha ha.
So, now I get to spend another unnecessarily extended period of time driving a sewing machine. Granted they're still paying for it, but I don't like it. Unless I can get them to take me to CalTrain where I can still get to work, and then I'll take the bus home.... My mind is racing. This sort of thing happens when tragedy strikes. "Tragedy?" you say. Why yes, I don't have anything tragic in my life, so little things like this set me off. Aren't I lucky?
